Reviews
State Farm® Agent Matt Johnson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Adriean Smith
October 20, 2026
"Mr. Colin and Amber demonstrated exceptional patience and understanding throughout our interaction. They took the time to clearly explain my insurance policies, ensuring I had a thorough and comfortable understanding of all relevant details. The experience was both pleasant and professional, and I sincerely recommend this location to anyone seeking reliable insurance services.😇💯🙏🏾"
Amber Buchanan
October 15, 2026
"Skylar was so helpful today. We had billing and payment issues. She fixed all of my problems and made the process seamless."
Kyle Heaton
October 2, 2026
"Was contacted multiple times over several weeks via email & phone calls, after informing the agents from this Agency that I was no longer interested in a quote & had went with another provider. Based on this, I would not recommend requesting a quote here."
"Thank you for your feedback. We’re sorry to hear that our follow-up communications caused frustration. Our team strives to stay responsive when someone requests a quote, but we also want to respect when a customer lets us know they are no longer interested. We apologize if that communication was not properly noted and resulted in additional calls or emails. We appreciate you bringing this to our attention and will use your feedback to help improve our follow-up process."
callie vitale
September 23, 2026
"Skylar was very helpful, fast and efficient. She made the process very easy."
"We are so happy to hear about your great experience, thank you!! "
Marisa Anne
September 22, 2026
"It’s very saddening to write this review. I’ve been with Matt since he started his Webster office. We are customers at his FRIENDSWOOD location and we can never get through to a person, or have our phone calls returned."
"We’re very sorry to hear about your frustration, and we appreciate you bringing this to our attention. Providing responsive service is extremely important to our team, so we’re concerned to hear that you’ve had difficulty reaching us.
Both of our offices are fully staffed Monday through Friday from 9:00 AM–5:00 PM, with our offices closed for lunch from 12:30–1:30 PM. Our team assists customers by phone and in person throughout the day and work diligently to return voicemail messages. At this time, we have not been able to identify a recent message or contact attempt associated with this concern, but we would very much like the opportunity to understand what happened and make sure you’re able to connect with our team.
Please contact our office directly at (281)482-4433 so we can address your concerns personally. We value the relationships we’ve built in our community and would appreciate the opportunity to speak with you."
David Sanchez (Topbendmaster10)
September 10, 2026
"Handled everything with ease, had no issues. Skylar S. took very good care of me"
"Thank you for sharing your experience with Skylar, she's a great asset to our team! "
Stephens Roofing
August 28, 2026
"Ask for Colin
Great communication
Great customer service"
"Thank you for the 5 stars!!"
Keith Allen
August 24, 2026
"Working with Colin was a pleasure. He was very informative and patient. We were able to save money on both our home and auto policies. Moving from our previous carrier was a breeze"
"It is great to hear that your switch to State Farm was made easy with Colin's help, we look forward to being here whenever you need us!"
Charles Abernathy
August 21, 2026
"Switching over to State Farm was a breeze and all credit goes to Colin and the team."
"Thank you, Charles! It was a pleasure to assist you, and we look forward to serving you for years to come!"
Jeremy Rohan
July 13, 2026
"Matt Johnson’s team did a great job understanding the insurance my wife and I needed. Skylar and Ashley were great to work with and made the process of switching to State Farm a breeze."
"Thank you for the review, Jeremy! So glad to hear about you and your wife's great experience with Skylar and Ashley. We look forward to being here whenever you need us!"
Julyn Smythe
June 19, 2026
"My experience with Matt Johnson was exceptional, the team Colin & Stephanie made transitioning a walk in the park."
"Thank you for the wonderful review! Our team works hard to provide exceptional service, and we are grateful for the opportunity to help you with your insurance needs. We appreciate your trust and support! "
Gloria Alexander
June 13, 2026
"Very polite, helpful, and sweet!! Had a great experience with Sarah! She was extremely helpful, went on and beyond her way to make me feel comfortable, secure and heard. She listen and answered all my questions. Thank you for all that you do!!"
"We are so glad you had a great experience with Sara! Thank you for choosing us and for taking the time to leave us a review. We look forward to being here whenever you need us!"
Gary Whitlock
May 26, 2026
"I had been with State Farm years ago, and switched my auto insurance back recently. Their rates were the best I could find anywhere. Matt Johnson and his staff have been fantastic. Maria Hurt and Ashley Rodriguez were so helpful and made the process of moving back to State Farm so easy. Unfortunately I had an uninsured motorist claim the day after my policy took effect. They were all so helpful and filing a claim was so easy. I highly recommend Matt Johnson and his staff if you are looking for insurance."
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. It was a pleasure to assist you, and we look forward to serving you for years to come!"
Patrick Mcarthur
May 5, 2026
"THY ARE BOUTH VERY NICE AND OUTSTANDING. THANKS"
Raji Venkat
April 28, 2026
"I would Highly Recommend Matt for anyone who needs to Buy a Policy. His attention to every details In The policy and His Knowledge on The Policy is very Immaculate. He is very Reachable."
Thomas Doyle
April 27, 2026
"Colin Abernathy helped me with understanding all of the nuances and difficulties that come with setting up life insurance, and he made it a very easy and smooth process."
Carter Cole
April 24, 2026
"Fast, efficient, and always professional. I highly recommend."
Maroulia Solis
April 24, 2026
"Colin Abernathy helped me lower my monthly payment and was very informative on helping me with my life insurance."
Devin McDearmon
April 24, 2026
"Colin was super helpful and made the process very easy for me."
Ana Webster
April 22, 2026
"Matt provided excellent quotes and his customer service is great. He won my business."
Alejandro Rivera
September 5, 2025
"Excellent costumer service from every person I've interacted from this agency 😀"
Jan Gargrave
June 26, 2025
"Cierra was very helpful when paying my car insurance. Thank you Cierra!"
Kate Conrad
May 30, 2025
"Can’t express how happy I am to come across Ceirra! She has not only provided excellent customer service!! She has also helped me get the best deals for all my insurance needs. She answers all my questions and insures that I am understanding everything. I will be recommending Ceirra to anyone that needs insurance. (:"
Meaux Meaux
May 29, 2025
"Cierra Walker was extremely helpful in not only finding a reputable repair shop but also setting up my claim for easy processing. Thanks Cierra."
Jasmine Griffin
May 7, 2025
"Maria Hurt is awesome! She helped me save more money with state farm than what I was paying with usaa for car insurance. Times are hard these days and I am so grateful she was able to work with me. I’m excited for my new journey with State Farm all thanks to Maria! You can tell she loves what she does and is truly looking to help!"
"Jasmine,
Thank you for taking the time to show Maria some love. She’s a key player in our organization & we’re happy to see others agree!
-Matt"